Kristen Norman is a Mediator and the Principal of Key West Mediators.  She is a graduate of Kaplan University, Summa Cum Laude and achieved her Masters through Creighton University in Conflict Resolution and Negotiation. Her academic strengths and work experience highlight an extensive knowledge of conflict resolution, legal procedure, negotiation, and fundamental business practices.


Ms. Norman is a certified circuit court mediator for the State of Florida. She is well suited for facilitating negotiations and is tactful, empathetic, adaptable and creative.  She has a sincere desire to be of service through her facilitation skills, she volunteers twice monthly to mediate small claims cases in the 16th Judicial Circuit. 


Professional License:

Certified Circuit Court Mediator for the State of Florida

Certified County Court Mediator for the State of Florida

Certified Family Mediator for the State of Florida

Florida Department of Financial Services Mediator




Creighton University, Master’s Degree in Conflict Resolution and Negotiation, 2019


Kaplan University currently Purdue University Global, Bachelor’s Degree in Paralegal Studies, Summa Cum Laude, 2015


Professional Career:

2015 to 2019: New Moon Management Group, LLC.

Asset Manager for New Moon Management Group, LLC., which is a privately held real estate management firm managing only the corporation's diverse portfolio, including, multi-family properties, storage facilities, real estate partnerships, and mobile home parks. 


2014-2016: The Law Offices of Shadrach G. Neiss, ltd., Paralegal

Paralegal to attorney Shad Neiss, trained as a first-year associate, to acquire fundamental negotiation, strategic and specific skills related to the preparation of civil litigation. 

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